This one day course is designed for managers and team leaders who want to become more confident and competent in handling those everyday problems that arise when managing staff. By developing key coaching skills, it enables managers to adopt a positive approach to performance management and support people in working to their potential.
If for some reason you are unable to attend a course you have registered for you may send another person in your place, or transfer your enrolment to another available course.
Generally, 7 days notice is required for a full refund or credit. Cancellations within 48 hours will incur a service fee of $85.