Leaders as Coaches
Developing people & performance
This practical workshop provides the tools and skills you need to adopt a coaching mindset and develop people and performance through one to one coaching.
It will help you avoid the common pitfalls and offers simple tools that enable you to take a coaching approach to the wide range of conversations you have in the course of your day, week or year. It also caters for the difficult end of the continuum where you need to ask people to do things differently. Take away a 5 step tool for difficult conversations and some great tips for how to step up to performance improvement conversations in ways that maintain or even enhance people’s self esteem.
This course covers:
The Coaching Mindset
Learn to think and act like a natural coach
Coaching leadership and creating cultures of accountability
How to avoid the 8 common pitfalls
A 4 step tool for coaching conversations
Listening for the heart of the matter
Questions not answers
The power of positive feedback
Dealing with performance gaps
Performance gaps and what to do about them
Tools for feedback conversations
A 5 step tool for performance improvement conversations
Dealing with difficult personalities, situations or conversations
Follow up articles and work based tasks will keep coaching in front of mind as you try things out on the job. The Leaders as Coaches booklet will provide a valuable resource for ongoing reference.
Duration: 1 Day
Group size: max. 20
Available: Public course / In-house