Training Courses

Professional Mentoring and Workplace Coaching Skills (PMWCS)

Certificated course in conjunction with Unitec Institute of Technology

This dynamic course provides a thorough introduction to coaching and mentoring plus the tools and skills you need to lead developmental conversations. It is designed for people who want to move in to significant coaching or mentoring roles plus those who are setting up as independent coaches.

It provides 40 hours of coach specific training for a portfolio application for International Coach Federation accreditation. Optional PWMCS Module 2 provides an extra 20 hours to complete the training requirement. 

Those who complete the assessment requirements receive a Unitec certificate.

Course Objectives

This course enables participants to:

  • Define mentoring, coaching and supervision – purposes and functions, roles and limits and boundaries to the role.

  • Create positive coaching environments.

  • Avoid the 8 most common pitfalls when mentoring or supervising

  • Use intentional and skilful questioning when coaching

  • Use reflective listening to deepen rapport and facilitate reflection

  • Use feedback effectively in the mentoring process

  • Negotiate a contract with a client

  • Use a range of structured tools to facilitate learning and reflection

  • Use creative approaches to mentoring to facilitate insight and understanding.

  • Discuss ethical issues for mentors, coaches and supervisors

  • Demonstrate consistently the personal skills and attributes of a competent mentor/coach

  • Explore a range of models for coaching and supervision

  • Manage a mentoring, coaching or supervision session with a client

  • Identify their own learning style and that of their clients

Live practice is an important component of the learning process and a supportive training environment is created to ensure that participants have a positive and constructive introduction to this powerful professional development process. There is some reading required and work based tasks between sessions. Demonstrations and evaluation of practice ensure that the theory comes to life that there are plenty of opportunites for discussion of practice.

Course Requirements

80% attendance requirement and assessment will involve reflective activities and delivering and evaluating live mentoring/supervision sessions with clients and peers. There will be required readings associated with this course.

Duration: 5 days
Group size: max 16
Available:  Public course / In-house


In-house Training

All our training courses can be delivered in-house. Enquire about running this training course for your organisation.